Shipping Policy
Thank you for choosing us. The following shipping policy details our order processing rules, delivery time, delivery area, shipping costs, delivery methods, and order cancellation policy. By placing an order on our website, you fully agree to the following terms.
1. Order Processing Time
All orders will be processed within 3-5 business days after successful payment and order confirmation. Processing time excludes weekends and public holidays. Our team will complete product inspection, packaging, and shipping arrangements in sequence to ensure your goods are properly protected during transit.
2. Order Cut-off Time
The daily order cut-off time is 4:00 PM local time. Orders placed and confirmed for payment before 4:00 PM on weekdays will be processed on the same day. Orders placed after the cut-off time will be processed on the next business day.
3. Shipping and Delivery Time
After your order is processed and shipped, the standard delivery time is 3-7 business days. The exact delivery time depends on the shipping address and logistics conditions. Remote areas may require an additional 1-3 business days.
4. Shipping Costs
All orders enjoy free shipping. Eligible orders incur no additional shipping fees, handling fees, or hidden charges. You only pay for the purchase price of the goods.
5. Delivery Area
We currently offer delivery services to all states and territories in the United States.
6. Delivery Partners and Delivery Information
We partner with UPS as our official delivery partner, responsible for delivering most standard-sized cutlery packages, including plates, cutlery sets, and everyday glassware.
7. Order Cancellation Policy
We have a clear cancellation and refund policy to protect your shopping rights:
Full Refund Cancellation (Before Shipment)
Customers can cancel their orders at any time before shipment. All successfully cancelled orders that have not yet shipped are eligible for a 100% full refund, with no cancellation fees.
Cancellation After Shipment
Once an order has been processed, packed, and shipped, we will no longer support order cancellation. If you no longer need the item after receiving it or wish to return it, please strictly follow our official return and exchange policy to apply for a return, exchange, or refund.
8. Order Tracking
Once your package is shipped, your order page will be updated with the tracking number. We will also send you an email containing complete tracking information.
9.Contact us
For any questions regarding orders, please contact us.
Store Name: Set Your Table NJ
Address: 12 America Ave, Lakewood, NJ 08701, United States
Phone: +17329875569
Email: info@setyourtablesnj.com
time zone：(GMT-05:00) Eastern Standard Time
Opening Hours:
Tuesday-Friday 10 am–6 pm
Saturday Closed
Sunday 11 am–6 pm
Response Time: We respond within 24 hours.